Privacy Notice

The Privacy Act 1998 regulates the collection and use, disclosure and maintenance of personal information collected by Empower Estate Agents from the clients, customers and the public.

Our company collects various information from owners, vendors, potential tenants and landlords that includes: name, contact details, banking details and other personal and sensitive information in order that we may service our clients and customers efficiently.

We take reasonable steps to ensure the accuracy of the information we collect and that it is relevant and up to date.

This information we collect may be used for the following reasons:

1. Security reasons i.e. monitor and profile who is attending our office
2. To send news, information about our activities and general promotional material which we believe may be useful to you
3. To allow us to write, call, email or text you to inform you of properties we have listed for sale/lease that may suit your needs, and/or to keep you informed of developments in the real estate market
4. To enable us to give feedback to the vendor/owner regarding interest in a property that you have inspected. In this case only your surname or given name will be disclosed
5. To help us carry out the services we have contracted to provide by way of an agency agreement with you
6. The information is used for internal purposes only and will NOT be disclosed to any other third party without your consent, unless as noted in 3 above.

If you do not wish to be contacted as part of our normal follow up procedures or wish your information you provided us to be used to send you promotional material, you must immediately notify us.

All personal & sensitive information we collect is held electronically and/or in hard copy in our office in a secure manner. It will only be used for the purposes noted above and will not be disclosed to any third party or recipients in other countries without your written permission, unless required by law or noted in 3 above. However, we are not liable for any unauthorised access of this information.

You have the right to:

• View the information collected about you
• The right to correct the information if it is not accurate, up to date or complete
• Request secure removal of your information from our records

You may find our Privacy Policy on our website at:
https://www.empoweragents.com.au/privacy-policy

If you want to obtain more information about our Privacy Policy, or view, correct or remove your information you may contact our Privacy Officer:

Sana Ullah
Phone: 0424 472 388
Email: [email protected]